Refund policy

General Return/Refund Rules

• No standard returns or exchanges for size, color, wrong shipping info. 
  
  
• Refunds may be issued only in specific cases, depending on the order status.  

After shipping:

Refunds are only offered if the item is defective or incorrect.  

Defective or Wrong Items

 

• You must contact customer service within 30 days of delivery.
• Provide order ID and clear photos/videos of the defect or mistake.  

You have 15 days after order status is marked “Completed” to submit a refund claim.